Classic Fireplaces & BBQs Geelong has authorized service agents that are accredited and trained by all our heater manufacturers. Each supplier has procedures in place and they will ascertain whether the request for service is a warranty issue or an installation problem.
Our personnel will be happy to supply any information to our customers when dealing with suppliers. We will also as an extra part of service follow up with the supplier if there is an issue or dispute.
We can also recommend various service agents whether it be servicing, cleaning, or general maintenance required for both wood and gas heaters supplied by Classic Fireplaces & BBQs Geelong.